Age Policy

You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase electronic cigarette products from this website. Falsifying your age for the purpose of purchasing products from this web site is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law and future restrictions on our website.

We reserve the right to request for additional identification such as state identification card or passport. The name on the order must match the name on the I.D.

By shopping our store, you are confirming you are of legal smoking age in the jurisdiction that you reside (21+ in the U.S. in accordance to Federal Law). 

Age Verification

To place an order, users must provide the full legal name, permanent address, date of birth, and the last four digits of their social security number. This information is automatically verified by a third-party software and cross-referenced with public records to confirm that the purchaser is at least 21 years of age. In the case that the public records fail to match or they do not wish to provide the social security number, the purchaser must upload a non-expired government-issued I.D. for human verification. You will be asked to email a legible copy of your identification clearly showing your age, name, and shipping address.

We reserve the right to deny and cancel the order if proper identification cannot be provided in a timely manner.

Hyde Flavors is committed to youth prevention, implementing a secured, industry-leading age verification system powered by AgeChecker.Net to verify every order placed on our website. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.

Refusal or Limit of Service

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at [email protected].

What Is Agechecker.Net?

AgeChecker.Net is an age verification technology used by online stores that sell age-restricted products such as electronic cigarettes, tobacco, alcohol, etc. Age verification is required by many federal and state laws. Their job is to provide websites with legally accepted records showing that their sales have been age verified.

You can find more information about AgeChecker.Net here.

How Does Agechecker.Net Work?

Agechecker.Net uses some of the information entered during checkout to automatically and instantly verify most customers when they place an order. If additional information is needed to complete age verification, an AgeChecker.Net pop up will appear after checkout and ask you to "Complete age verification". Once age verification has been completed you will be notified by Agechecker.Net via the pop up or by email, and your order will be moved onto fulfillment.

Common Questions

Why do I have to submit the last four of my SSN? If additional information is needed to complete age verification, you may be asked to submit the last four digits of your social security number. Agechecker takes privacy and security very seriously. Your customer's information is submitted securely and is stored solely to verify them quickly if they order again. Photo IDs are deleted as soon as they are verified, and your customer's information is never shared or sold.

Why am I being asked for a photo ID?

If additional information is needed to complete age verification, you may be asked to submit clear photos of yourself holding your ID and a photo of your ID. It is important that your photos meet these requirements otherwise AgeChecker.Net will be unable to confirm your age.

Photos are only reviewed by trained AgeChecker.Net staff. In addition, photos are used for the sole purpose of completing age verification and are securely transmitted via an encrypted protocol. Once verified all photos are removed from online servers.

Why isn't my photo ID being accepted?

Please make sure that when you submit a photo ID that it matches the name on your order. AgeChecker.Net will not accept another person's ID, even if valid, for your order. Also, make sure that all photos submitted to AgeChecker.Net are clear and legible. It is important that staff can see and read the information on your ID.

Who do I contact if I'm having trouble with age verification?

If you are having trouble with age verification please contact the support at [email protected] or 1-888-276-2303.


Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity.

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